Coordinated homelessness care for local government using secure data sharing
Secure record-sharing so every agency supporting a homeless person sees the right information.
The Challenge
A homeless person is typically supported by many organisations at once — the council’s housing and social-care teams, health services, charities and outreach providers — but each holds its own records. Without a safe way to share them, support is fragmented: agencies duplicate assessments, miss risks, and the person has to retell their story at every door. Data-protection obligations make ad-hoc sharing risky, so in practice the information often simply isn’t shared.
The Solution
NquiringMinds delivered secure record-sharing for BCP Council using its trusted-data-exchange capabilities, so that the multiple organisations supporting a homeless person could share the right information securely — with fine-grained permissions ensuring only the right people access sensitive personal records — and improve coordinated care.
Outcomes
The engagement delivered a working cross-organisation record-sharing capability for BCP Council’s homelessness support network, and BCP is also referenced among care-analytics users on the NquiringMinds product pages.
Features
Secure sharing of homeless people's records between the organisations supporting them.
Permissioned access so each agency sees only what it is entitled to see.
Single coordinated picture of a person's support across housing, care and voluntary services.
Trusted-data-exchange controls applied to one of the most sensitive multi-agency data-sharing problems in local government.
Benefits
Improved coordinated care for homeless people through timely, secure information sharing (delivered engagement).
Reduced duplication of assessments and fewer missed hand-offs between agencies (likely impact).
Evidence of a continuing data relationship.
Volt features used
Working with
Related Sectors
Healthcare
The healthcare sector comprises a wide array of services, from hospitals and clinics to medical device manufacturing and pharmaceuticals. It is a vital sector that touches everyone's lives.
Public Sector
The public sector spans central and local government, councils and public services. Data-driven decision making helps these organisations plan services, allocate resources and improve outcomes for the communities they serve.